Privacy Policy
At Morsue, we respect your privacy.
Personal information collected during checkout, such as your name, email address, shipping address, and payment information, is used solely to process orders and provide customer support.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information is protected and handled securely.
For privacy-related questions, contact:
Refund & Return Policy
At Morsue, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
Non-Returnable Items
Certain items cannot be returned, including items that have been used, damaged after delivery, or are missing original packaging.
Exchanges
If you received a defective or damaged item, we will gladly exchange it for the same product. Please contact us within 7 days of receiving your order.
How to Initiate a Return
To start a return or refund request, please contact our support team at morsueshop@gmail.com with your order number and reason for return. We'll guide you through the process.